Privacy Policy

This policy explains how PT Nuvira Komunika Solusi (“Nuvira”, “we”) collects, uses, and protects the personal data you provide through nuvira.co.id, in line with Indonesian Law No. 27 of 2022 on Personal Data Protection.

Data we collect

Data you provide. When you fill in the contact form, we receive your name, company name, email address, phone number, area of interest, and message. Only name, email, and message are required. We receive similar data if you contact us directly by email or phone.

Technical data. Our hosting provider may log standard technical data, such as IP address and browser type, to keep the site secure and available. The contact form may also use a spam-protection service to tell human visitors apart from bots.

This site does not use advertising or cross-site tracking cookies.

How we use it

We use your data to:

• respond to your questions and requests;
• hold follow-up discussions and prepare proposals when you ask for them;
• keep the site secure and prevent misuse of the form.

We do not sell your personal data and do not use it for marketing without your consent.

Legal basis

We process data based on the consent you give when submitting the form or contacting us, and on our legitimate interest in keeping the site secure.

Who can access it

Your data is only accessed by the Nuvira team handling your inquiry, and by service providers that help us run the site and email (for example hosting, email delivery, and spam protection). These providers process data on our behalf and only for those purposes.

Retention

We keep data for as long as needed to respond to and follow up on your inquiry, or as required by applicable regulations. After that, it is deleted or anonymised.

Your rights

Under applicable law, you have the right to:

• know about and access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data;
• withdraw consent you have given.

To exercise these rights, contact us at the email below.

Security

We apply reasonable technical and organisational measures to protect data from unauthorised access, alteration, or disclosure, including encrypted connections (HTTPS) across the site.

Changes

This policy may be updated from time to time. The date of the last update is shown at the top of this page.

Contact

PT Nuvira Komunika Solusi
Infiniti Office, MTH Square GF A4 A, Jl. Letjen M.T. Haryono Kav 10, Jakarta Timur 13330
Email: halo@nuvira.co.id · Phone: +62-21-397-32299